Privacy Policy

Last updated: November 2026

This Privacy Policy explains how tenesre ("we", "us") collects, uses and protects your personal information when you visit or buy from tenesre.com.

Information we collect

Order information: your name, email address, phone number, billing and shipping address, and the items you order. Payment details are processed securely by our payment providers; we do not see or store your full card number.
Account and contact information: anything you give us when you create an account, subscribe to our emails or contact us.
Device and usage information: your IP address, browser, device and how you use our site, collected through cookies and similar technologies.

How we use it

To process, ship and support your orders
To answer your questions and handle returns
To send marketing emails, only if you subscribe — you can unsubscribe at any time
To prevent fraud and keep our store secure
To understand and improve how our site performs

Who we share it with

We share your information only with the service providers we need to run the store — our e-commerce platform provider, payment processors, fulfilment and shipping partners, and email and analytics tools — and when required by law. We do not sell your personal information.

International transfers

Because our partners operate in several countries, your information may be processed outside your country, including outside the EU/EEA. Where this happens, we rely on appropriate safeguards such as standard contractual clauses.

How long we keep it

We keep order records for as long as needed to fulfil your order and meet our legal, tax and accounting obligations, and marketing data until you unsubscribe.

Your rights

Depending on where you live (including under the EU GDPR and California law), you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain processing. To make a request, email tenesre.support@gmail.com. You also have the right to complain to your local data protection authority.

Cookies

We use cookies to keep your cart working, remember your preferences and understand site traffic. You can manage cookies through your browser and our cookie banner.