Once your order ships, we'll email you a shipping confirmation with your tracking number and a link to follow your parcel.
Where to find your tracking
- Check the inbox (and spam folder) of the email address you used at checkout for a message from tenesre.
- Open the View your order link in your order confirmation email — tracking appears there as soon as your order ships.
- If you created an account, sign in and open your order history.
Tracking not updating?
It's normal for tracking to pause for a few days while your parcel travels internationally or clears customs. If you haven't seen an update in 7 days, or you can't find your tracking email, write to us at tenesre.support@gmail.com with your order number and we'll look into it.